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Sunday, 2 August 2009

Sour taste update..

Good morning everyone!! Hope you're all having a good weekend. At the moment it's dry in Glasgow but that could change at any second lol.

I wanted to give you an update on my 'sour taste' post. I decided not to reply to the last email Karen sent thinking it would go on and on and at the end of the day if she doesn't want my money, who am I to force her??? But I DO need more of Pink Fizz from the BG Lemonade range so I googled it Friday night and came up with a big fat nothing. Starting to panic I called Precious Memories in Langley BC hoping they'd have some (I received a 30% off coupon so figured that would cover the postage) and one of my darling sister's or indeed the Judy could mail it to me (it's amazing the measures a crafter would go to get things lol). That drew a blank as well so last night I tried googling again...and guess what???? Eureka!!!! I found not one but 2 sites that sell BG in individual sheets and they both had Pink Fizz : ) I placed an order with both asking for 5 sheets of PF from each of them...now you're probably thinking I'm being greedy but I do have a lot of BG and PF goes with just about every range that I have so that's why I'm ordering 10 sheets. Both orders seem to go through but only 20 minutes ago I received an email from one of the sites asking if I realized my order hadn't gone through. To say I started to hyperventilate would be an understatement. I thought she who had cancelled my order had called round all stores selling BG individually and told them not to sell to me lol...oh how my mind works!!! I called straight away and I must have put in a wrong digit or something but we did the payment over the phone and it went through no problem. Just be be sure I asked the girl if they ever cancelled orders because customers were spending too much or buying too much of one product. She said no and that they would just re-order more of the product or call the customer to tell them there wasn't enough and would they like to choose something different. So take note Karen of Charmed Cards and Crafts...shame on you for treating a customer the way you did and thank you to the lovely Sandy of The Craft Barn...I know who I'll be spending my hard earned £££ with in future.

Catch ya later x

4 comments:

esmernicki said...

Glad you found another supplier. I will make a point of NEVER shopping with Charmed Cards and Craft. They must be doing well if they can afford to turn away customers like you! Idiots!

PeeJay said...

I've just left a link on your other post for another southern retailer - The Glitterpot - and I also know the Craft Barn (will be there for classes in September). Brian at the Glitterpot is just as helpful so there's another outlet for you ...

PeeJay said...

I've just googled Basic Grey Pink Fizz, UK only, and there's loads of sites come up with it so you could be spoilt for choice ... and your previous supplier wasn't the top of the results either - lol!

Kerry said...

Thanks PeeJay..I've spoken to Brian in the past and he's always very helpful and of course Sandy at The Craft Barn restored my faith in retailers! It's no wonder the other retailer failed to come out on top...we'll see how long they last with that attitude!